PRIVACY NOTICE (Nexum Digital)

Last updated: January 2025

At Nexum Digital, we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, store and safeguard your personal data when you visit nexumdigital.ie, contact us, or work with us.

1. Who We Are

Nexum Digital
Website: https://nexumdigital.ie/
Email: mat@nexumdigital.ie
Location: Cork, Ireland

We act as the Data Controller for your personal data under GDPR.

2. What Personal Data We Collect

When you use our website

  • IP address & device information
  • Browser type & general technical data
  • Pages visited and interactions (analytics)

When you contact us

  • Name
  • Email address
  • Phone number (if provided)
  • Business name (if provided)
  • Project details or enquiry information

When you become a client

  • Billing details
  • Project files & brand assets shared by you
  • Communication records
  • We only collect the minimum amount of data needed to deliver our services.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and contact requests
  • Provide website development, brand identity and digital services
  • Send proposals, quotes and project information
  • Manage invoices and payments
  • Improve our website and user experience
  • Meet legal, tax or contractual obligations

We never sell, rent or trade your personal data.

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Contract – to provide our services or respond to enquiries
  • Consent – when you submit forms or accept cookies
  • Legitimate Interest – analytics, website security and improvement
  • Legal Obligation – invoicing, accounting or tax requirements

5. How Long We Keep Your Data

  • Enquiries: up to 12 months
  • Client records: up to 7 years (required for accounting)
  • Analytics & cookies: as per cookie policy below

Data is deleted when no longer needed.

6. Sharing Your Data

We may share limited personal data with:

  • Hosting providers
  • Email + communication providers
  • Analytics tools (e.g., Google Analytics)
  • Payment or invoicing software
  • Legal/accounting partners (where required)

All partners comply with GDPR and process data securely.

7. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Request a copy of your data
  • Make a complaint to the Data Protection Commission (DPC)

To make a request, email mat@nexumdigital.ie.

8. Security

We use technical and organisational measures to protect your data, including:

  • SSL encryption
  • Secure passwords & authentication
  • Restricted data access
  • Secure hosting infrastructure

9. Contact Us

For any questions related to your data:

Email: mat@nexumdigital.ie
Website: https://nexumdigital.ie/